The Secret to Active Listening in Account Management
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YouTubeAccount Management Secrets by AMplify
The Secret to Active Listening in Account Management
Most people think listening means hearing the words. Bill Senese, Senior Strategic Adoption Manager at Amazon Business, breaks down why real listening is an active skill and how noticing body language and tone can reveal what clients actually mean. Do you pay closer attention to what’s said… or what’s unsaid? Catch the full conversation ...
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